Executive Order 26-1
Connecticut License & Permit
Processing Guarantee
Every Connecticut agency must process your license, permit, or certification within a published timeframe. If they don't, you may be eligible for a fee refund.
How It Works
Published Processing Times
Every license, permit, and certification has a published maximum processing time. Agencies must decide on your application within that window.
Fee Refund Guarantee
If processing exceeds the published deadline, you can request a refund of your application fee. Refunds are issued by the State Comptroller and do not affect your application.
All Agencies, One Portal
Check processing times and request refunds for any state agency — DPH, DEEP, DESPP, DCP, DMV, and more — all in one place.
Have questions about the guarantee?
Learn when refunds apply, what the exceptions are, and how the process works.
4-6 weeks
Average refund processing time
4,891
Refunds issued to date
Not affected
Your application continues regardless of refund