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DOAG — Department of Agriculture
Deep dive into SLA performance, root causes, and modernization opportunities.
On-Time
88.3%
Overdue
562
Refund Avg
11d
Paid Out
$13K
$ At Risk
$28K
SLA by License Type
Dairy Farm License
Online (eLicense) · 68 overdue
22d / 30d
8d under
Root Cause Breakdown
Staffing constraints45%
Process complexity35%
Applicant delays20%